AutomatticCRM vs Pipedrive
Pipedrive built the visual pipeline. We built everything around it.
AutomatticCRM
From $0 (Free) up to $99/seat/mo (Enterprise)
Pipedrive
From $14/seat/mo (Essential) up to $99/seat/mo (Enterprise)
Pipedrive is a focused sales CRM. AutomatticCRM is a complete customer platform — sales, support, invoicing, email, and AI in one workspace, no add-ons.
What Pipedrive does well — and what they don't
Written by people who have used both. We'll tell you when they win.
- Outstanding visual pipeline UI
- Lightweight and fast to onboard
- Strong reporting on sales velocity
- No built-in support / ticketing — you need a second tool
- No native invoicing — you need a third tool
- AI is limited to email writing assistance
Feature-by-feature comparison
| Feature | Pipedrive | AutomatticCRM |
|---|---|---|
| Visual sales pipeline | Yes (signature feature) | Yes |
| Built-in support tickets | No | Yes |
| Built-in invoicing | No | Yes |
| Email campaigns | Add-on | Included |
| AI Agent (multi-step) | No (email assist only) | Yes — every paid plan |
| Multi-provider AI | OpenAI | OpenAI, Claude, Gemini, Ollama |
| Workflow automation | Advanced+ | All plans |
| Self-hosted AI option | No | Yes (Ollama) |
Bring your Pipedrive data with you
CSV export from Pipedrive imports cleanly. Pipeline stages and deal probabilities map 1:1.
Frequently asked questions
Is AutomatticCRM as good at pipelines as Pipedrive?
Yes. We built a deals pipeline that rivals Pipedrive in usability, then added AI deal scoring and forecasting on top — at no extra cost.
Can I keep using Pipedrive for sales and AutomatticCRM for support?
You can, but you would be paying twice and stitching together customer context across two tools. AutomatticCRM unifies sales and support so a deal and the tickets that follow it live in one timeline.