Automattic CRM
Glossary

What is ICP?

Ideal Customer Profile

Your ICP defines the archetype of customer your product serves best — usually by industry, size, role, geography, and pain.

Why it matters

Targeting non-ICP leads is the single biggest waste of sales effort.

Related terms

Putting it to work

AutomatticCRM ships every concept above as a first-class feature — pipelines, scoring, tickets, AI agents. Try it free.

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